Voice AI for healthcare operations.
Deploy voice agents that make and answer the calls your operation runs on, integrated with your systems of record.
Trusted across healthcare operations.
Urban Wellness Physicians
Rimma Gelbert MedicalOne console for every call.
Inbound and outbound calls, the live conversation, and the record it writes, in one place your team runs.
The platform for operational calls.
Voice agents that run your protocols, read your systems and write back every outcome.
Inbound and outbound voice agents that verify the caller, hold the conversation and hand off when the script ends.
Every call type is a workflow: what triggers it, who it calls, what it says, when it escalates and what it writes.
Reads your RIS, PACS, EHR or LIS before the call. Writes the outcome to the record after it.
Every call explained: each decision, what it read, what it wrote and who signed off.
Serving the operations that keep care moving.
The calls your organization runs on, handled end to end. Built for your industry. Shaped to how your sites run.
We handle the calls that matter most.
Answered on the first ring
Facilities, patients and clinics reach an agent that verifies them, answers from live data and books, reschedules or routes.
Placed when your workflow says so
Results, reminders, prior authorizations and follow-ups go out the moment a trigger fires, around the clock.
Finished in your system of record
Outcomes, summaries, recordings and tasks land in your RIS, EHR or LIS with a full audit trail.
Built for regulated healthcare environments.
Four controls on every call, before any PHI is spoken.
Encrypted
In transit and at rest. Calls, transcripts and records.
Access controlled
Role-based. Every action attributed to a person or an agent.
Audited
Every call, read and write logged and exportable.
Data protected
Your data stays yours. Never used to train models, never shared.
HIPAA compliant.SOC 2 Type 2 certified.
Security“We’ve been live with Contour for months and it’s become essential to how we operate. It plugs directly into our PACS, handles thousands of facility calls, and just works. Our team finally has bandwidth to focus on what actually moves the needle for turnaround time.”
- Industry
- Teleradiology
- Calls
- Facility coordination, inbound and outbound
- Integration
- PACS
Questions.
How Contour works inside a healthcare operation.
High-volume operational calls to facilities, patients, labs and payers: appointment reminders and follow-ups, coordination with ordering facilities on specimen issues or order clarifications, radiology results and critical findings, and insurance coordination. Routine, time-sensitive calls that require no clinical judgment.
Contour connects to your RIS, PACS, EHR, LIS or pharmacy system to retrieve context before each call and update records after it. We configure the integrations with your team to match your systems and processes.
Yes. Contour is HIPAA compliant and SOC 2 Type 2 certified. Encryption, access controls and comprehensive audit logging are built in.
Both. Outbound, Contour delivers results, confirms appointments, follows up on pending orders and handles insurance coordination. Inbound, it answers calls from partner facilities and patients, handles status requests and routes what needs a person.
Before each call, Contour reads the relevant context from your systems. Agents follow your scripts and workflows, and every call is logged for review.
Teleradiology and imaging groups, hospitals, clinics, specialty practices, clinical and reference labs, outpatient centers and pharmacies. Any team that spends part of its day on the phone with facilities, patients or payers.