Purpose built for regulated industries
Automatically Surface Risk
Across Every Customer Conversation
Contour gives compliance and QA teams full visibility into customer interactions. We analyze 100% of all customer interactions to surface risk, identify issues early, and maintain audit-ready oversight in regulated environments.
It's a lack of visibility at scale.
Contour analyzes every customer interaction and brings the right conversations to the surface, without random sampling or hindsight.
How it works
Connect your contact center software
Integrate with your existing stack in minutes. We support all major platforms.
Review 100% of communications
Every customer communication is thoroughly analyzed for compliance and quality. No communication is left behind.
Automate report generation
Instantly generate executive-ready reports for sponsor banks and leadership.
Automated Compliance & QA Review
Expand your support operations with confidence, knowing every human and AI interaction is reviewed, analyzed, and documented to meet the highest compliance and QA standards.
- •Real-time UDAAP and regulatory monitoring
- •Enforce internal compliance policies automatically
- •Complete audit trails and documentation
- •Custom analytics and risk reporting
Built with financial-grade
security and privacy
Contour uses bank-level security to ensure customer data is secure and safe.
Continuous Threat Monitoring
We proactively monitor our systems to detect and respond to threats, ensuring your customer data is always protected from unauthorized access.
Privacy-First Compliance
Our platform is built to meet bank-level privacy standards and regulatory requirements, keeping customer information safe and confidential.
SOC 2 Type II (In Progress)
We are actively undergoing the SOC 2 Type II certification process to validate our commitment to industry-leading compliance standards.
Frequently Asked Questions
Learn more about what Contour has to offer,or contact us at [email protected]
Ready to get started?
Get in touch to understand how Contour can help streamline your support operations.